GUIDE

AVALON notes.
Please be sure to check everything before purchasing tickets and visiting.

Is admission gender-free?

All genders are allowed to enter.

Can I buy tickets on site on the day of the event?

Tickets can be purchased directly at the entrance on the day of the event, but please remember to bring your ID with you as there will be an ID check.

Can people under 20 years old enter the venue?

No one under 20 years old is allowed to enter the venue. An ID check at the entrance is mandatory, so please present a photo ID issued by a public institution.

What should I prepare for the ID check?

Please prepare the followings. Driver's license, passport, my number card, residence card, overseas ID (photo ID) insurance card + student ID [with face], insurance card + employee ID [with face].

Is there a dress code?

We reserve the right to refuse entry to customers wearing clothing that is inappropriate for the atmosphere of our restaurant. (Jerseys, flip-flops, rubber slippers, etc...)

Where are the rest areas in the venue?

Sitting on any place other than chairs, using strong luminous objects, whistles, etc. is prohibited. If found, you may be asked to leave the venue at the discretion of an employee. In addition, you may be asked to leave the venue if an employee determines that you are a nuisance to other patrons.

Are online tickets refundable?

No changes or refunds can be made after tickets have been purchased. We are not responsible for any problems caused by resale or transfer.

Can I bring my own food and beverages?

We do not allow food and beverages into the store. If you do bring food or beverages into the store, our staff will collect them and dispose of them.

Can I use electronic money for payment?

Various types of electronic money can be used for both admission and food and beverage charges.
Credit cards
VISA.MASTER.JCB.AMERICANEXPRESS.DinersClub.UnionPay.DISCOVER
Electronic Money

Can I come in and out of the venue after I have entered?

Basically, re-entry is not allowed.
If you have a special reason, please come to the information counter.